Privacy Policy for N@U Limited – N@Skills and E-Learning Services
Effective Date: 10/10/2025
At N@U Limited, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-learning platform, website, and related services. We comply with the New Zealand Privacy Act 2020 and, where applicable, other international privacy laws such as the GDPR.
1. Information We Collect
We collect personal information when you use our Services, including your name, email address, payment details, and information about your use of our platform. We may also collect communication data when you contact us and usage data such as IP address, browser type, and device information.
2. Lawful Basis for Collection
We collect and process your personal information with your consent or where it is necessary to perform a contract with you, comply with legal obligations, or pursue our legitimate interests.
3. How We Use Your Information
We use your information to provide and improve our Services, manage your account, process payments, communicate updates, and personalise your learning experience. We may also use your information to comply with legal obligations and prevent fraudulent activity.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted third-party service providers (such as Kit for email management and Stripe for payment processing) who help us operate our platform and communicate with you. These providers process data securely and only for agreed purposes.
5. Cookies and Analytics
We use cookies and analytics tools (such as Wix analytics or Google Analytics) to understand website traffic and improve your experience. You can disable cookies in your browser settings if you prefer.
6. International Data Transfers
If you access our Services from outside New Zealand, your information may be transferred to and processed in New Zealand or by service providers in other countries. We ensure that such transfers comply with the New Zealand Privacy Act 2020.
7. Security of Your Information
We use appropriate technical and organisational measures, such as encryption and secure servers, to protect your information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from individuals under this age.
9. Privacy Breaches
If a privacy breach occurs that is likely to cause serious harm, we will notify affected individuals and the New Zealand Office of the Privacy Commissioner as required under the Privacy Act 2020.
10. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of your personal information. You may also request deletion of your data, subject to legal retention requirements. To exercise these rights, please contact us using the details below.
11. Retention of Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
12. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to you directly.
13. Contact Information
Privacy Officer – N@U Limited
NZBN: 9429052572678
Email: [insert privacy contact email]